A gateway integration is not complete once a payment succeeds in a happy path. Real complexity shows up after that point, when systems need to reconcile states across provider events, failures, refunds, and delayed confirmations.
Checkout is only one layer
The visible product surface can look simple while the backend workflow is doing the serious work: mapping provider events, protecting idempotency, and preserving visibility for support and finance.
- Provider webhooks can arrive late, twice, or out of order.
- A user-facing payment state may not match the provider state immediately.
- Support needs enough traceability to explain what happened without reading logs.